Parcel Receiving

Size Weight Cost
SSF (flat)1  < 1 pound $2.50
SS 1-15 pounds $4.00
S 16-25 pounds $5.00
M 26-35 pounds $6.00
L 36-50 pounds $8.00
XL 51-100 pounds $10.00
XXL 101-150 pounds $20.00
XXXL2  < 150 pounds $30.00
Bike Tires $5.00per tire.
Car Tires3 $6.00per tire.
Pallet4 150-500 pounds $50.00per week.
Double Pallet4 501-800 pounds $100.00per week.

1 SSF must be flat and less than 10‶ x 7‶
2XXXL processed by dimensional weight
3Tires with rims prossessed by weight
4 Pallet services include use of pallet jack, pallet /trash disposal, TSB staff assistance as needed.
*If a parcel has a large size-to-weight ratio, dimensional weight will be used to assess depot fees instead of actual weight.
* Letter mail can only be received if the customer has a physical mailbox (PMB) with TSB. Letters that contain tactile objects in them are the only exception, and will be processed as a parcel only if a tactile object is detected. All other letters without a PMB number or tactile object in them will be refused (this includes credit card statements and related materials.)

Storage: Additional storage will be charged after a parcel has been at TSB for one month and will be assessed by the pick-up rate on a weekly basis thereafter. Parcels will be held for a total of two months. For more information on storage policies, visit the FAQ page under “picking up.”


Still Need To Register? Parcel Receiving Made Easy:

  1. Register 2. Ship to Us 3. Pickup Your Parcels


Mailboxes

Regular 3½ x 5½‶ Large 5½ x 5½‶
$45.00 for 6 months $74.00 for 6 months
$90.00 for 1 year $148.00 for 1 year

Mailbox Policies:

There is a one time, non-refundable, set-up fee of $30.00 to open a mailbox.

  • Mail must be picked up at least once a month. Monday’s mail will be included in Tuesday’s deliveries.

  • TSB will provide one mailbox key at no charge. Additional keys are $5.00 each, non-refundable with a maximum of 3 keys.

  • If you would like a front door key with 24-hour access there is a $15 deposit that will be refunded when the key is returned.

  • All letter mail addressed to TSB Shipping must have a physical mailbox (PMB) to be received.

  • Mail forwarding can be requested at regular intervals and costs $4.50 plus the postage/ carrier price.

Shipping

  • TSB Shipping is an agent for Fedex, UPS and USPS and can ship according to your preference. If you would like a shipping quote, please email tsb@pointroberts.net and include the dimensions (inches), weight (pounds) a nd zip/postal code. Please be advised we round up to the next inch/pound in accordance to courier policies.

  • Parcel forwarding: Once your parcel has arrived at TSB Shipping, please email tsb@pointroberts.net with a list of contents and values for the customs paperwork, your address and phone number, and we will respond with a shipping quote. There is a $9 service charge (in addition to the carrier price) for all forwarding requests.
  • Returns:
  • As an agent of Fedex, UPS, and USPS, we take return labels for all. Please note we are not able to scan QR codes. Packing tape and printing services are complimentary in our lobby.

Courier Shipping

(Under 150 pounds)

Freight Shipping

(Over 150 pounds)

Two Options:

  1. You arrange the freight shipping and use TSB as a drop-off location. The appropriate depot fee (depending on size) will apply per week for storage of the item. (Note: TSB does not crate or palletize items)

  2. TSB arranges shipping and the palletized/ crated item may be dropped off at our location. We will charge the shipping plus a discounted handling fee. Please email us at tsb@pointroberts.net prior to dropping off with the dimensions (inches), weight (pounds) and zip code you’re shipping to for a quote. Quotes take 1-3 business days to process. (Note: TSB does not crate or palletize items)

Pack and Ship

Our packaging always follows Fedex/UPS packing requirements. We have over 20 years of experience packing and shipping high value/irreplaceable items with no incident.

  • Depending on the size of the work order, a deposit may be taken on a credit card and applied toward the total cost (any overages will be refunded as appropriate)

  • $35/hour for labor, plus materials and shipping costs will be communicated via email to the customer before moving forward with the shipment

Third-Party Product Fulfillment

  • Product storage

  • Inventory checks

  • Picking, packing, and shipping

For a quote, please email tsb@pointroberts.net to request third-party product fulfillment. We will need to know what your product is, the quantity of items we will be storing/ shipping, how often you need us to pick, pack, and ship, and any other details you think may be important.

Photocopies and Faxes

Incoming faxes: $1.00 per page

Outgoing faxes: $1.00 per page, (plus $.75 for long distance calls)

Photocopies: $.15 per copy